Mailbag questions are submitted anonymously by our readers. Submit your own question for our team at discernibleinc.com/blog.
Mailbag
Authenticity in security comms isn't about perfect words, but consistent patterns over time. Only communicating when legally required gives stakeholders no baseline for trust. Credibility during incidents is earned through regular communication during normal operations.
Mailbag
Vulnerability findings land differently depending on how you deliver them. Security professionals who understand framing and loss aversion can create conditions where dev teams want to fix them. Same finding, with a completely different outcome.
Incident Response
A reader asks: Are there any examples of good security incident communications?
Mailbag
A reader asks, “How should brands talk about security threats from abroad without sounding xenophobic?”